Naufal Khan, Gautam Lunawat, and Amit Rahul (2017)
Companies may be able to get digital transformations off the ground by separating digital from conventional IT, but that approach is not sustainable. Here’s a better way. Technology organizations are now expected to play a central role in helping companies capitalize on new digital capabilities - connectivity, advanced analytics, and automation, for instance. These capabilities can help them build deeper relationships with customers, launch new business models, make processes more efficient, and make better decisions.