Systems thinking in the public sector

Lean Enterprise Research Centre was recently commissioned to undertake an evaluation of systems thinking in the public sector on behalf of the Wales Audit Office, as part of its programme focusing on efficiency and the constrained public sector financial environment. The Wales Audit Office is working with public sector partners on innovation and efficiency, which the research will inform. It involved three public sector organisations, in which systems thinking has been deployed and each was assessed in terms of the results that have been achieved so far, as well as investigating the improvement approach used.

Seddon inspiration

Systems Thinking
Public Policy

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