Business Process Management


Change Management :: eGovernment :: Enterprise Architecture :: Information Architecture :: Knowledge Management :: Management :: Service-Oriented Architecture :: Strategy :: Technology :: Web Services


Exploring Designs for a Process Prioritisation Method

Jens Ohlsson (doctoral dissertation): Process prioritisation is an ill-structured and complex problem that remains a mystery phase in business process management (BPM) research. More explorative approaches are called upon to tackle process management problems, to facilitate process innovation and to design new processes in dynamic environments. This dissertation aims (i) to design and evaluate a Prioritisation and Categorisation Method (PCM) for addressing process prioritisation problems; and (ii) to explore process innovation by disruptive technologies.
- Systems Thinking - Business Process Management -

Class Notes: Considering Context in Business Process Management: The BPM Context Framework

Jan vom Brocke, Sarah Zelt, and Theresa Schmiedel: In this note, we want to make the point that BPM needs to consider the context of a BPM initiative much more than is currently being done. The management of processes in organizations has moved from managing production processes to managing administrative processes, and today there is a need (and a chance) to move beyond incremental improvement of processes towards their complete innovation, particularly through digital technology. The methods used for process management, however, have not followed these developments, and they are essentially the same ones that were developed twenty years ago to streamline operational processes. We find that this causes two important problems: (1) the failure of BPM projects, as methods are used that do not fit the relevant context, and (2) the organizational renunciation of BPM in order to avoid such failure. However, we also find that BPM could successfully meet a variety of contemporary challenges. But in order to leverage this potential, BPM needs to be more sensitive towards the relevant context of its application. For this purpose, we recently developed a contextual framework to help identify and discuss relevant contextual factors and to develop skills and methods that are context-sensitive. It is referred to as the BPM Context Framework. We will introduce the BPM Context Framework in this note and show how it can be applied in BPM practice. The context factors of the BPM Context Framework can be enhanced through additional factors, and we invite everybody to engage in this discussion to help BPM become more context-sensitive and to increase the efficiency and effectiveness of BPM practices.
- Business Process Management -

Combining Business Process Management and Enterprise Architecture for Better Business Outcomes

Weitten by Claus Jensen, IBM chief architect, this Redbook publication explains how to combine business process management (BPM) and Enterprise Architecture (EA) for better business outcomes. This book provides a unique synergistic approach to BPM and EA, based on a firm understanding of the life cycles of the enterprise and the establishment of appropriate collaboration and governance processes. When carried out together, BPM provides the business context, understanding, and metrics, and EA provides the discipline to translate business vision and strategy into architectural change. Both are needed for sustainable continuous improvement. This book provides thought leadership and direction on the topic of BPM and EA synergies. Although technical in nature, it is not a typical IBM Redbooks publication. The book provides guidance and direction on how to collaborate effectively across tribal boundaries rather than technical details about IBM software products. The primary audience for this book is leaders and architects who need to understand how to effectively combine BPM and EA to drive, as a key differentiator, continuous improvement and transformational change with enterprise scope.
- Enterprise Architecture - Business Process Management -

Enterprise Architecture, BPM, SOA and Master Data Management (MDM)

Yogish Pai: One of the best practices for Enterprise Architecture teams to redo the enterprise road map on a periodic basis. It is typically reviewed and updated during the yearly budgeting cycle and my preference is to perform this activity every 18 months. The best practices (and the traditional approach) is to first document the as-is, next develop the target or future state (architecture) and finally develop a short term (6 months), mid term (12 months) and long term (18 months) road map. Preferable an actionable road map that ties back to the business initiatives.
- Enterprise Architecture - Service-Oriented Architecture - Business Process Management -

Business Process Modeling Notation

Sarbanes-Oxley Compliance Journal: MEGA International will extend its current support for the established Business Process Modeling Notation (BPMN) standard and incorporate the latest version in its MEGA Modeling Suite of business process and enterprise architecture modeling tools. Company executive Antoine Lonjon has played a leading, active role in the BPMN project, an Object Management Group (OMG) initiative. In December 2007, the OMG reached an important milestone in the standardization of process modeling. Along with the BPMN standard, the OMG’s task force on the BPDM Business Process Definition Metamodel (BPDM) project released a complete language that defines the semantics of process models. Business process modeling now has a robust foundation based on a standardized graphical notation and a common language that bridges the gaps between dozens of existing business process modeling languages, tools, platforms, and methodologies. The initiative also provides an XML schema to ensure standard interchanges between the various business process modeling tools on the market.
- Business Process Management -

Ten Tips for Effective Process Modeling

Bruce Silver in BPMS Watch, 30 January, 2008. The BPMN specification presents lots of technical definitions and rules, but it does not teach you how to create process models that are effective in their primary mission - maximizing shared understanding of the as-is or to-be process. To do process modeling effectively, you need to go beyond the spec and learn a basic methodology, best practices, and specific diagram patterns to use in common situations. That’s what we teach in our Process Modeling with BPMN course, available online at in public classes at BPM Institute events. To illustrate the point, here are ten tips for effective modeling in BPMN.
- Business Process Management -

Event Processing (CEP) - The Role of Event Processing in Modern Business

The Role of Event Processing in Modern Business. In eBizQ, 30 July 2007. By Dr. K. Mani Chandy, Simon Ramo Professor of Computer Science, California Institute of Technology and Roy Schulte, Vice President and Distinguished Analyst, Gartner, Inc. Almost everyone wants to have an adaptive enterprise, a company that runs faster and smarter because it has "situational awareness," can "sense-and-respond" to opportunities and threats, and can "track-and-trace" items as they go through their life cycles. What do these three capabilities have in common? They are all achieved through event processing.
- Enterprise Architecture - Service-Oriented Architecture - Business Process Management -

Business process interoperability

Wikipedia: Business process interoperability (BPI) is a state that exists when a business process can meet a specific objective automatically utilizing essential human labor only. Typically, BPI is present when a process conforms to standards that enable it to achieve its objective regardless of ownership, location, make, version or design of the computer systems used. The main attraction of BPI is that a business process can start and finish at any point worldwide regardless of the types of hardware and software required to automate it. Because of its capacity to offload human "mind" labor, BPI is considered by many as the final stage in the evolution of business computing. BPI's twin criteria of specific objective and essential human labor are both subjective.
- Business Process Management - Interoperability -


Before you will get the positive effects of Business Process Management, like reduced costs, improved quality, and better productivity and so on, you have to describe and notice the business processes of a company. This isn’t as easy as it seemed to be. The description should be understandable, reusable and reduce the complexity of a process in a way that can be handled but without losing any information. How can you reach this ambitious goal? A simple answer: Use a model. But that’s not the end of the story. You will find a great amount of languages and notations to describe business processes, e.g. UML 2.0 Activity Diagram, EPC, BPMN, Petri-Nets, flow chart diagram and so on. In this Blog I want to draw your attention to two encouraging representatives in the area of business process modeling: EPC (Event-driven Process Chain) and BPMN (Business Process Modeling Notation). After a short introduction in these two notations I will give you a recommendation or at least food for thought.
- UML Tools - Business Process Management -

SOA Best Practices: The BPEL Cookbook

Learn advanced BPEL concepts and best practices for development, deployment, and administration from the architects implementing them in real-world applications.
- Service-Oriented Architecture - BPEL - Business Process Management -

Team Building and Leadership Development

Rapid Behavior Change through an intense personal and group learning experience. Our immersion development is not only team building, but also person building and talent building. This level of development is not for everyone.
- Management - Change Management - Business Process Management -
8 and OMG Announce Strategic Merger of Business Process Management Activities

The Business Process Management Initiative ( and the Object Management Group(TM) (OMG(TM)) today announce the merger of their Business Process Management (BPM) activities, to provide thought leadership and industry standards for this vital and growing industry. The combined activities will continue BPMI's and OMG's ground-breaking work and focus on all aspects of Business Process Management, including refinement and promotion of BPMI's Business Process Modeling Notation (BPMN) as the basis for business modeling, and delivery of BPMI's Business Process Definition Metamodel (BPDM).
- Enterprise Architecture - Business Process Management -

BPMN and Business Process Management - Introduction to the New Business Process Modeling Standard

BPMN consists of one diagram - called the Business Process Diagram (BPD). The BPMN Business Process Diagram has been designed to be easy to use and understand, but also provides the ability to model complex business processes.
- Business Process Management -

Business Integration: Managing the Process

The special supplement to SD Times is available for download. April 1, 2005
- Enterprise Architecture - Business Process Management -

The Multiple Dimensions of Business Process Modeling and Standardization

This article by Antoine Lonjon, MEGA International is about the many approaches using process modeling, including BPR, BPM, ABC, and BAM. And then there are standards like XPDL, BPML, and BPEL which are process modeling languages that are dedicated to process execution. And UML, BPMN, BPDM and of course ISO 9000.
- Enterprise Architecture - Business Process Management -