Digital Government: Building a 21st Century Platform to Better Serve the American People

On May 23, 2012, President OBAMA issued a directive entitled Building a 21st Century Digital Government. It launched a comprehensive Digital Government Strategy aimed at delivering better digital services to the American people.

Federal Cloud Computing Strategy

Vivek Kundra, Feb 8, 2011. This Federal Cloud Computing Strategy is designed to: Articulate the benefits, considerations, and trade-offs of cloud computing; Provide a decision framework and case examples to support agencies in migrating towards cloud computing; Highlight cloud computing implementation resources; Identify Federal Government activities and roles and responsibilities for catalyzing cloud adoption. Following the publication of this strategy, each agency will re-evaluate its technology sourcing strategy to include consideration and application of cloud computing solutions as part of the budget process Consistent with the Cloud First policy, agencies will modify their IT portfolios to fully take advantage of the benefits of cloud computing in order to maximize capacity utilization, improve IT flexibility and responsiveness, and minimize cost.


Improving Access to Government through Better Use of the Web

Current Web technology allows governments to share with the public a variety of information in unlimited quantities on demand. Technology is also available to allow citizens to bring issues of concern to the attention of local, regional and national governments. However, exploiting these capabilities within government systems is a challenge that encompasses environmental, policy, legal, and cultural issues. Establishing effective eGovernment requires openness, transparency, collaboration and skill in taking advantage of the capabilities of the World Wide Web. The rich potential for two-way dialogue between citizens and government creates a need for global leadership. The W3C has an opportunity to provide guidance in support of eGovernment objectives by promoting existing open Web standards and noting the challenges external to the Web and technology. There is also role for the W3C to facilitate the development and vetting of new open Web standards needed by governments in context. This document is an attempt to describe, but not yet solve, the variety of issues and challenges faced by governments in their efforts to apply 21st century capabilities to eGovernment initiatives. Detail and useful examples of existing, applicable open Web standards are provided. Where government needs in the development of eGovernment services are not currently met by existing standards, those gaps are noted.


Gov 2.0 and Reinventing Government

Luke Fretwell: We asked David Osborne, co-author of the New York Times best-seller Reinventing Government, to share his thoughts on Gov 2.0, and its potential to affect real change in government.


Data and transparency: Of governments and geeks

The Economist: Of governments and geeks In several countries more official data are being issued in raw form so that anybody can use them. This forces bureaucrats and creative types to interact in new ways

William D. Eggers (2009)

If We Can Put a Man on the Moon...: Getting Big Things Done in Government

The American people are frustrated with their government-dismayed by a series of high-profile failures (Iraq, Katrina, the financial meltdown) that seems to just keep getting longer. Yet our nation has a proud history of great achievements: victory in World War II, our national highway system, welfare reform, the moon landing. We need more successes like these to reclaim government's legacy of competence. In If We Can Put a Man on the Moon, William Eggers and John O'Leary explain how to do it. The key? Understand-and avoid-the common pitfalls that trip up public-sector leaders during the journey from idea to results. At a time of unprecedented challenges, this book, with its abundant examples and hands-on advice, is the essential guide to making our government work better. A must-read for every public official, this book will be of interest to anyone who cares about the future of democracy.

Geoff Mulgan (2008)

The Art of Public Strategy: Mobilizing Power and Knowledge for the Common Good

The strategies adopted by governments and public officials can have dramatic effects on peoples' lives. The best ones can transform economic laggards into trailblazers, eliminate diseases, or sharply cut crime. Strategic failures can result in highly visible disasters, like the shrinking of the Russian economy in the 1990s, or the aftermath of Hurricane Katrina in New Orleans in 2005. This book is about how strategies take shape, and how money, people, technologies, and public commitment can be mobilized to achieve important goals. It considers the common mistakes made, and how these can be avoided, as well as analysing the tools governments can use to meet their goals, from targets and behavior change programs, to innovation and risk management. Written by Geoff Mulgan, a former head of policy for the UK prime minister, and advisor to governments round the world, it is packed with examples, and shaped by the author's practical experience. The author shows that governments which give more weight to the long-term are not only more likely to leave their citizens richer, healthier, and safer; they're also better protected from being blown off course by short-term pressures.

Elaine C. Kamarck (2007)

The End of Government... as We Know It: Making Public Policy Work

In the last decades of the 20th century, many political leaders declared that government was, in the words of Ronald Reagan, "the problem, not the solution." But on closer inspection, argues Elaine Kamarck, the revolt against "government" was and is a revolt against bureaucracy - a revolt that has taken place in first world, developing, and avowedly communist countries alike. To some, this looks like the end of government. Kamarck, however, counters that what we are seeing is the replacement of the traditional bureaucratic approach with new models more in keeping with the information age economy. "The End of Government" explores the emerging contours of this new, postbureaucratic state - the sequel to government as we know it - considering: What forms will it take? Will it work in all policy arenas? Will it serve democratic ideals more effectively than did the bureaucratic state of the previous century? Perhaps most significantly, how will leadership be redefined in these new circumstances? Kamarck's provocative work makes it clear that, in addition to figuring out what to do, today's government leaders face an unprecedented number of options when it comes to how to do things. The challenge of government increasingly will be to choose an implementation mode, match it to a policy problem, and manage it well in the postbureaucratic world.

John Gøtze, Christian Bering (2009)

State of the eUnion: Government 2.0 and Onwards

The book State of the eUnion: Government 2.0 and Onwards was released at 00:00 CET on 18th November 2009. Edited by John Gøtze and Christian Bering Pedersen, and foreworded by Don Tapscott, the book is a cornucopia of ideas and experiences from thought-leaders on three continents.

Pallab Saha (2008)

Advances in Government Enterprise Architecture

Over the past two decades, the government sector has emerged as the area of largest implementation of enterprise architecture - a critical success factor for all types, scales, and intensities of e-government programs. Advances in Government Enterprise Architecture is a seminal publication in the emerging and evolving discipline of enterprise architecture (EA). Presenting current developments, issues, and trends in EA, this critical resource provides IT managers, government CIOs, researchers, educators, and professionals with insights into the impact of effective EA on IT governance, IT portfolio management, and IT outsourcing, creating a must-have holding for academic libraries and organizational information centers.


Consolidating State Data Centers

Phil Windley's Technometria: Word going around is that the State of Utah is looking at possibly consolidating some data centers.


The Death of Government Interoperability

Andrea DiMaio, Gartner: The interoperability of technologies, data and applications across different government agencies, tiers and jurisdictions has been a keystone of e-government and government transformation programs for almost a decade. The nirvana of any such program is to achieve seamless integration between processes and applications, to make the structure of government invisible (or irrelevant) to service delivery, and to set the basis for agile, truly transformational government.

Hack, Mash & Peer: Crowdsourcing Government Transparency

Jerry Brito, George Mason University Mercatus Center. October 21, 2007. In order to hold government accountable for its actions, citizens must know what those actions are. To that end, they must insist that government act openly and transparently to the greatest extent possible. In the Twenty-First Century, this entails making its data available online and easy to access. If government data is made available online in useful and flexible formats, citizens will be able to utilize modern Internet tools to shed light on government activities. Such tools include mashups, which highlight hidden connections between different data sets, and crowdsourcing, which makes light work of sifting through mountains of data by focusing thousands of eyes on a particular set of data. Today, however, the state of government's online offerings is very sad indeed. Some nominally publicly available information is not online at all, and the data that is online is often not in useful formats. Government should be encouraged to release public information online in a structured, open, and searchable manner. To the extent that government does not modernize, however, we should hope that private third parties build unofficial databases and make these available in a useful form to the public.

Goikoetxea Ambrose (2007)

Enterprise Architectures and Digital Administration: Planning, Design, and Assessment

This is the first book that addresses all three main activities in improving business and technology decisions: the planning, design and assessment of enterprise architectures (EAs). Emphasis is on medium and large-size organizations in the private sector (such as banks, airlines and auto industries) and the public sector (such as federal agencies, local government organizations and military services in the Department of Defense). The book addresses the challenges faced by EA builders through an organized presentation of the issues and a step-by-step approach. The material is based on real-life EA project experience and lessons learned over a decade working in multiple-contractor, multiple-discipline teams, and multiple-agency environments.


Munich Linux 'a reality'

The City of Munich has insisted it is on track with its massive Linux migration, in the face of claims in the German Senate that the project seemed to have failed before it ever got off the ground.

Belgian government chooses OpenDocument

In a blow to Microsoft, Belgium's government departments will be instructed to use an open file format for internal communications


Open to the public

We paid for it. We want it. Keeping public data open is the only acceptable standard for government IT.


OpenDoc Gains Ground in Belgium, India

OpenDocument made additional strides in establishing itself this week, as the Belgian government certified the OASIS format as the only acceptable standard for internal documents. In addition, OpenDoc backers are promoting the format in India at the IIT Delhi conference.


Can Social Software Improve E-Government?

February 19, 2006 By Wayne Hanson. Today, e-government channels of government access and interaction consist of telephone, fax, Web sites, e-mail, RSS feeds, and cable airings of everything from C-SPAN's coverage of Congress, to the local city council discussion of sewer repairs.


Paris accelerates move to open source

The city of Paris is accelerating its move to free and open-source software as part of a strategy to reduce its dependence on suppliers. It plans to replace more of its server software with free and open-source alternatives, and to install open-source applications on desktops. Computerworld 21/11/2005


Europe and the US philosophically divided on open source?

Open Source in Government: Some governments have embraced the potential of open source, while others seem culturally opposed to the whole concept. ZDNet UK Insight.

French opt for laissez-faire Linux

The French tax agency claims that upgrading its 80,000 desktops to Office XP would cost €29.5m, but switching to only €200,000. ZDNet UK Insight. Nov 9, 2005.


Roadmap for Open ICT Ecosystems

The Roadmap for Open ICT Ecosystems: a user-friendly guide for policymakers and technologists offerings tools for understanding, creating, and sustaining open information and communication technologies ecosystems. This is where we introduce the term openization.

e-Government and public sector IT news, with public sector directory and jobs board with 400+ new jobs per fortnight.

The 2005 e-readiness rankings

The IBM Institute for Business Value and The Economist Intelligence Unit has published an annual e-readiness ranking of the word's largest economies since 2000. Currently 65 countries are assessed on their ability to promote and support digital business and information and communications technology (ICT) services.

Organizing for effectiveness in the public sector

Traditional public-sector organizations can be redesigned to perform more successfully - even when market forces are lacking. Keith Leslie and Catherine Tilley. The McKinsey Quarterly 2004, Number 4.


eGovernment, Interoperability and Innovation

Benoit Muller of Business Software Alliance. This paper analyses three key policy elements to creating an environment in which innovation and interoperability can thrive.

Shared-Services in Government -

The majority of government executives believe that shared services are important to helping them achieve their organizations' strategic goals, according to a study released recently by Accenture


Counter-Spin for Open Government

What lies behind the blog phenomena? It is people just talking to people. And for many, that has become a more real level of communication than what they get from the mainstream media or from their government and social leaders.

E-Gov Enterprise Architecture Guidance

This FEAPMO-document describes a Federal-wide E-Gov target conceptual architecture, the Common Reference Model. The architecture is based on the business requirements derived from the initiatives as well as system engineering design best practices. It provides a workable description of the components needed by E-Gov Initiatives and business activities to move rapidly into the web service-enabled business transaction environment.