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Business Intelligence

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Enterprise Architecture :: Information Architecture :: Interoperability :: Knowledge Management :: Transparency

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DO YOU THINK? OR DO YOU KNOW? Improving State Government Operations Through Business Analytics

NASCIO Enterprise Architecture Committee, February 2010: Business analytics provides an evidence-based approach for decision making. With the current emphasis on transparency and visibility into the operations of government, government leaders need to anticipate more questions and evaluation related to not only what decisions are being made, but also what rationale was applied in making those decisions. As stated in this issue brief, intuition alone is not adequate for evaluating alternatives and making decisions. Effective implementation of a business analytics capability will promote an enterprise-wide culture of fact-based decision making. State government is encouraged to seriously look at business analytics as a means for fully understanding current circumstances and make predictions about the future. The predictive nature is particularly important as we continue to face ongoing fiscal challenges and increasing demand for state government services.
- Enterprise Architecture - Business Intelligence -
9

DO YOU THINK? OR DO YOU KNOW? PART II: The EA Value Chain, The Strategic Intent Domain, and Principles

NASCIO Enterprise Architecture Committee, September 2010: Investment in business intelligence and business analytics must be driven by enterprise strategic intent. Proper leverage of analytics should start with a clear understanding of the outcomes state government is trying to achieve. This issue brief presents the rationale for analytics using the NASCIO Enterprise Architecture Value Chain as a framework for organizing the thinking and the questions which eventually drive investment in analytics capabilities. It builds on the foundational concepts discussed in NASCIOs first issue brief on this subject, and strongly recommends an enterprise approach. Without an enterprise approach to analytics, investment across the enterprise is un-orchestrated and uncoordinated. That creates redundant investment in tools and training, and creates barriers to cross line of business collaboration. State government can not afford redundant and disconnected investment. One of the values of enterprise architecture is the management, optimization and simplification of investment within state government. Proper investment and application of analytics is essential to deploying effective and efficient government services. Finally, the level of complexity of analytical methods and tools depends on the complexity of the decisions and the issues.
- Enterprise Architecture - Government EA - Business Intelligence -
10

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